For CQC-registered care homes

Walk into your CQC inspection with everything evidenced in one place.

Training records, Care Certificate progress, supervision dates, statutory notification windows and your Provider Information Return — held together, kept current, and exported as one inspection pack when you need it.

Residential care Nursing care Specialist dementia Learning disability Mental health

Built around the CQC (Registration) Regulations 2009 notification types, the Skills for Care Care Certificate, and the CQC Provider Information Return.

CQC Inspection Pack
1 PDF
  • Service profile
  • Staff roster
  • Mandatory training compliance
  • Care Certificate register
  • Supervision & appraisal status
  • Reporting calendar
  • Provider Information Return status
Generated from the records you already keep — no re‑entry, no spreadsheet trawl.

One click, one document, every section an inspector asks for

The inspection pack is the reason most managers start with CPD Bee. Everything you have logged through the year is pulled into a single branded PDF — the evidence assembled for you, not gathered the night before.

What the pack contains

Seven sections, generated from live data at the moment you press the button. The mandatory-training section carries a full per-record appendix, so an inspector asking “show me the certificate dates” gets them without you leaving the room.

It works for a manager on their own, too — if you have not linked any staff yet, the team sections say so plainly rather than printing a misleading blank.

Worth being straight about

The pack is evidence preparation. Nothing in CPD Bee is submitted or filed to CQC on your behalf — you keep control of what goes to the regulator and when.

Sections in the pack

  • Service profile — your registered service details
  • Staff roster — who is on the team and their roles
  • Mandatory training compliance — RAG status plus a full per‑record appendix
  • Care Certificate register — progress for everyone who has started
  • Supervision & appraisal status — dates and RAG
  • Reporting calendar — what is due and what has slipped
  • Provider Information Return status — how far your draft has got

Never miss a statutory deadline

The reporting calendar holds the three kinds of date a registered manager is judged on — recurring organisational returns, per‑staff cycles, and the statutory notifications that have to reach CQC inside a fixed window.

Statutory notification windows, with the regulation attached

Eleven notification types from the CQC (Registration) Regulations 2009 are built in, each carrying its own filing window and regulation reference — death of a service user (Reg 16), abuse or allegation of abuse, serious injury, DoLS outcomes, police involvement, infectious‑disease outbreaks and events that stop the service running safely (Reg 18), absence and return of the registered manager (Reg 14), and changes to registration (Reg 15).

Log the event date and the calendar works out the deadline, then keeps it in front of you until it is filed.

Not a notification

The Provider Information Return is an annual return, tracked as an organisational deadline — not one of the eleven statutory notifications. CPD Bee keeps the two apart, because CQC does.

Also tracked

  • CQC Provider Information Return — annual
  • ASC‑WDS update — quarterly (Skills for Care)
  • ASC‑WDS annual return — annual
  • DBS renewal — per staff member, three‑yearly
  • Supervision (1‑to‑1) — per staff member (Reg 18)
  • Appraisal — per staff member (Reg 18)

Add your own recurring deadlines with a cadence and a reference of your choosing.

The rest of the compliance picture

Each of these stands on its own, and each one feeds the inspection pack.

Mandatory training matrix

A RAG matrix across your team — current, due soon, expired, not yet done. The required list adapts to the service you run and the role each person holds, so a care assistant and a registered manager see different obligations, not one generic checklist.

Renewal periods and CQC regulation references built in

Care Certificate

The full 16‑standard Care Certificate tracked per new starter, from “Understand your role” through to “Awareness of learning disability and autism” — with assessor sign‑off, evidence references and a twelve‑week countdown from their start date.

Team view for managers; personal tracker for staff

Supervision & appraisal

Log each one‑to‑one and appraisal so the cycle is evidenced and the next date is derived automatically. Overdue supervision surfaces in the calendar before it becomes an inspection finding.

Notes stay private — see below
Supervision notes are private by design

What you write in a supervision record is encrypted with your own key. Rollups, the calendar and the inspection pack carry dates and status only — never the content of the conversation. That is deliberate: a supervision record people trust is one that stays confidential.

Draft your Provider Information Return without the deadline panic

A working space for the PIR, so the answers are written over the year rather than assembled in a week.

Both variants, every question

The full question set is built in for residential services (52 questions across 7 sections) and community services (79 questions across 10 sections). Answers save as you type, carry forward from your last return, and can be copied or exported when you are ready to fill in CQC’s own form.

A “needs attention” panel shows what is still unanswered or over the word limit, so nothing is missed on the day.

Read this twice

CPD Bee drafts your PIR. It does not submit it. You copy or export your answers into CQC’s own form when you choose to. Nothing leaves CPD Bee for the regulator automatically.

How managers use it

  • Write answers across the year, not in a panic week
  • Suggestions from your own data fill empty numeric fields
  • Carry forward last year’s answers as a starting point
  • Free‑text answers are encrypted like the rest of your narrative
  • Export as a document, or copy answer by answer

Sections carry an indicative mapping to the Single Assessment Framework quality statements. That mapping is ours, offered as a drafting aid — CQC does not publish per‑question links.

One home, or several

The tools are the same either way. What changes is how we set you up.

For a single home

You are the registered manager, and inspection readiness lands on your desk. CPD Bee gives you the matrix, the calendar and the pack, so the evidence is assembled as you go.

  • Your team’s training status at a glance
  • Care Certificate progress for every new starter
  • Statutory notification windows tracked with the deadline
  • One‑click inspection pack whenever you need it

Managing a group?

If you run more than one home, we set up and equip each home in the group so every registered manager has the same tools and the same evidence trail — and we scope the arrangement with you rather than sell you seats.

  • Every home in the group equipped and inspection‑ready
  • Consistent training matrix and Care Certificate process across sites
  • Onboarding and training for your managers
  • A contract, procurement support and an account manager
Straight about what this is not

Each home’s manager works in their own account. There is no head‑office dashboard aggregating every home into one view — the per‑user encryption that keeps supervision notes and clinical narrative private is what rules it out. If a group roll‑up is what you need, tell us and we will be honest about where we are.

How it is priced

Small teams help themselves. Care homes get a conversation.

Small Team

£29.99/month

Self‑service, for a team of up to 8 people. Sign up and start today — useful for a small service or a single unit.

Small Team details

Care homes & larger teams

A plan sized with you

Tell us about your home — how many staff, how many sites, what you need evidenced — and we will scope the right setup, with a contract, procurement support and dedicated account management.

Enterprise, NHS & Care Homes
Before you ask

Every plan includes a 28‑day free trial of CPD Bee for an individual, so you can see the tools before any conversation about your home. Care‑home setups are arranged with us directly.

Straight answers

The questions a compliance‑minded manager asks first.

Tell us about your home

A short conversation about your service, your staff numbers and what you need evidenced — and we will scope the right setup. No sign‑up form, no sales sequence.

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